Interview practice only

Support

Need help with your account, billing, or interview sessions? Contact us directly.

Contact support

Email support@jobproof.dev and include your account email plus a short issue summary.

Target response time: within 2 business days.

Common support topics

Billing and session pack access.
Trial usage, checkout, and refund questions.
Session history and Story Bank troubleshooting.
Privacy or account deletion requests.

Policies and legal references

Pricing for plans and billing terms.
Refund Policy for refund windows and process.
Privacy Policy for data handling details.
Terms and Conditions for service usage terms.

Company information

Urban Folklore Ltd
Company No. 15418082
2 Tadley Close, Fleet, England, GU51 1DS